Terms and Conditions of DARIKAMI GmbH

1. General

These General Terms and Conditions (GTC) apply to all goods orders from DARIKAMI GmbH, Zeltweg 57, 8032 Zürich and are binding. Any other conditions are only valid if they have been expressly agreed in writing between DARIKAMI GmbH and the buyer. All agreements and legally relevant declarations by the contracting parties must be in writing in order to be valid. The GTC apply to every order in the version published on the website at the time of the order. The terms and conditions are subject to change at any time.

2. Contract Area

Relevant law for orders is the law applicable in Switzerland, place of jurisdiction is Zürich. Buyers accept that an order placed with DARIKAMI GmbH constitutes a contract under Swiss law.

3. Prices

The prices of DARIKAMI GmbH listed on the website are in Swiss Francs (CHF) including VAT, unless otherwise noted.
DARIKAMI GmbH charges the customer the shipping costs calculated for each order.

4. Payment

We accept payments by credit card or the means of payment explicitly stated in our online shop. Payment is made in Swiss Francs (CHF). All payments must be made in full before the order is processed and shipped. The terms and conditions of the respective payment service providers apply.

5. Delivery

Delivery takes place after payment has been made in full and including the costs for the optimal shipping method determined by DARIKAMI GmbH for the respective article. There is no entitlement to immediate delivery. The shipping costs are shown per order and calculated in the order process based on the delivery address entered. There is also more information about shipping costs here.

6. Delivery Period

The delivery period begins with the acceptance of the order by DARIKAMI GmbH. If possible, delivery is immediate, but depends on operational and product-specific circumstances.

The delivery period is extended appropriately:

  • if the information required for the execution of the order is subsequently changed.
  • if there are obstacles that DARIKAMI GmbH cannot avoid despite taking the necessary care, regardless of whether they arise at DARIKAMI GmbH, the customer or a third party. Such obstacles are acts of God, such as epidemics, mobilization, war, riots, significant operational disruptions, accidents, labor disputes, late or incorrect delivery of the required raw materials, semifinished and finished products, rejection of important workpieces, official measures or omissions, natural events.

DARIKAMI GmbH assumes no liability for damage or claims due to late deliveries.

7. Checking and Acceptance of the Delivery

The customer must check the delivery within 7 days of receipt and notify DARIKAMI GmbH of any defects immediately in writing. If the customer fails to do so, the deliveries are considered approved.

DARIKAMI GmbH is not liable for damage in transit and damage resulting from improper storage of the goods after they have been taken over by the customer or his assistants.

8. Right of Withdrawal and Return

In principle, there is no entitlement to the cancellation of an order and a refund of the sales price. However, if the goods are returned in their original packaging, unopened and in perfect condition within 14 days after the order has been dispatched, DARIKAMI GmbH agrees to refund the sales price including VAT less any discounts or price reductions as well as bank or payment fees without shipping costs. The shipping costs to return any goods to DARIKAMI GmbH must be carried by the customer. Coffee and all food items are excluded and cannot be returned. DARIKAMI GmbH reserves the right to check the returned goods and, depending on the assessment, to not refund the sales price. In this case, there is no entitlement to the new delivery of the goods. To return goods to DARIKAMI GmbH, the customer must inform DARIKAMI GmbH prior of the return by means of a clear statement (e.g., a letter sent by post or an email to hi@darikami.ch). All further steps will be discussed between the customer and DARIKAMI GmbH based on a case to case assesment.

9. Warranty and Liability

DARIKAMI GmbH guarantees that the products it delivers are free from manufacturing and material defects. If the products are defective, there is a warranty period of 2 years after delivery. The customer must provide proof of the date of purchase by presenting proof of purchase. The warranty and liability of DARIKAMI GmbH excludes damage that has arisen due to improper handling or cannot be demonstrated as a result of poor material, faulty construction, poor execution or other reasons for which DARIKAMI GmbH is not responsible. All cases of breaches of contract and their legal consequences, as well as all claims of the customer, regardless of the legal reason for which they are made, are finally regulated in these conditions. In particular, all claims for compensation, reduction, change, cancellation of the contract or withdrawal from the contract are not expressly mentioned. Liability for consequential damage is excluded insofar as this does not conflict with mandatory provisions on product liability law or other applicable law.

10. Disclaimer of Liability

DARIKAMI GmbH assumes no liability for the content of websites to which reference is made or linked pages (hyperlinks). This also applies to e-mail messages (e.g., newsletters) sent by DARIKAMI GmbH, which contain references (hyperlinks) from other websites.

11. Data Protection

The protection of your data is very important to us. All personal data is treated confidentially. Data necessary for business processing is stored and, if necessary, forwarded to affiliated companies as part of the order processing. Address data can also be used for advertising purposes, whereby this use of the data can be objected to at any time. You can find our complete data protection guidelines here.

12. Applicable Law

This contract is subject to Swiss law.

13. Place of Jurisdiction

The place of jurisdiction is Zürich, Switzerland.
Zürich, September 27, 2022